Posted: Thu May 31, 2007 8:54 pm Post subject: Problem restoring some files on my O2 Xda II
I'm new to this forum and I'd like some advice. I recently had my O2 Xda II repaired and when I attempted to restore my data i got an error message which read like this:
"Restore could not copy the following file(s) to the device. To correct this error close any programs on your device that may have these files locked and then press Retry. You may choose to skip these files; however, they will not be correctly restored on your device."
When I couldn't understand how to fix this, I skipped restoring the files and did a soft reset to my device (as directed) so my original settings would appear.
Everything worked fine as I proceeded to Sync my device to restore my Contacts, Calendar, Notes, & Tasks. Unfortunately, when I checked my SMS Inbox, all my previous messages were there but I can neither open or delete them. I also noticed that the envelope icon found on the left column is missing.
How do I restore this properly? Many of these messages contain important info.
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